Choosing the Perfect Pearl... the Lust Pearls Way!Lust Pearls’ 6 Step Process plus our 7 Point Industry-Leading “Peace of Mind” Guarantee.
Your Lust Pearls experience is important to us. You are not just buying a piece of jewellery. You are making an investment in your appearance, your self-confidence and your future. It is important for you to know what to expect.
You need to be able to trust us, especially because you will be purchasing your Lust Pearls piece on the website (or in some cases over the phone), sight unseen.
There are also selected retail outlets who carry our exclusive range. Their details can be found on our website.
Here’s our 6 Step Process:
Step 1 - You visit our website
Our website has our catalogue with the complete range of Lust Pearls for you to choose from.
Look around and see what you are drawn to. Often your “perfect pearl jewellery” will choose you and you’ll find it hard to look any further.
If you don’t see exactly what you are looking for, we can customise certain pieces to your specifications.
The website has plenty of information including our guarantee so you know you are 100% covered by our “Peace of Mind” Guarantee (more about the guarantee in the next section.)
Your Lust Pearls jewellery comes with an Authenticity Certificate which outlines all the details of the piece for future reference, or if the item is ever lost or stolen.
Step 2 - Your SelectionYou select your Lust Pearls jewellery piece.
You’ll be offered a choice of services including:
- Postage options: You can choose from our Premium service (Express Post) or Luxury Service (shipped via FedEx)
- Presentation options: To customise your gift giving, you can choose the theme of your presentation. This way it reflects the way you would personally wrap such a gorgeous gift to let them know it was from you. You can write your own personal message to be included with your gift. Your gift will be as unique as you are.
Step 3 - You Choose Your FREE Gift
You will be offered the choice of a FREE gift from:
- Champagne Glasses: to help you celebrate
- Jewellery Box: to keep your Lust Pearls protected
- Photo frame: to keep your photo of your special occasion
Note: You are eligible for a FREE Gift once your shopping cart has reached $1,500
Step 4 - Payment
If paying via the website, all your details are held by the bank – we are never informed of your credit card details. We use PayPal and all major credit cards including Amex, which are processed through our secure payment process for valuable goods, which we are required to do by finance regulations within Australia.
Step 5 - Shipping and Delivery
If your selection is via the website, it will be shipped immediately after payment is received.
If manufacturing is involved, we need to know how soon you require the item to ensure there is time for the process and shipping delivery time (allowing for local and international shipping time frames, weekends and public holidays.) If your purchase is for a special occasion, we need sufficient time to ensure we meet your deadline.
Step 6 - Option to join our “Remember Life’s Special Occasions” VIP Club
Never forget a special occasion again!
You will be offered the opportunity to join our “Remember Life’s Special Occasions” VIP Club. You can enter the details of your loved ones and we will remind you when birthdays and anniversaries are coming up.
We will give you some gift ideas based on the information you give us. Of course Lust Pearls is the perfect way to remember every occasion, however, we just want you to remember the important dates and we have a wonderful way of doing that for you.
The “Remember Life’s Special Occasions” membership is valued at $97. However, for you it is FREE to join because we know how costly it could be for you to forget a special occasion.
Now for our 7 Point Industry-Leading “Peace of Mind” Guarantee:
Here’s how it works...
- We Guarantee if after you receive Lust Pearls as a gift and you don’t absolutely love wearing it, it is not the last piece you take off at the end of the day, if you don’t feel like $1 million dollars when you wear it or you don’t believe it is the perfect pearl for you… simply return it in the condition you received it from us and we will refund your money (minus any foreign duties and charges paid on your behalf.)
- We Guarantee your Lust Pearls jewellery is made to the highest standard. All materials are of the highest quality and the workmanship is world class! You are guaranteed to turn heads and stand out in a crowd.
- We Guarantee your Lust Pearls jewellery is exactly what we say it is. We document the details of the item on your Lust Authenticity Certificate and your receipt of purchase for your insurer.
- We Guarantee, if in the highly unlikely event of any manufacture defect of your piece of jewellery or defective setting of the diamonds into the pearl you have a 2 year guarantee.
In this rare circumstance, your Lust Pearls piece will be repaired or replaced at no cost to you. In the rare case of diamond loss, as long as the care instructions have been followed, the diamond will be replaced.
- We Guarantee for the Premium and Luxury Service to deliver your Lust Pearls jewellery perfectly presented for that someone special. This includes a presentation box, and jewellery sachet to protect the jewellery (for the occasions it is impractical to take your Lust Pearls in their box). For the Luxury Service the gift will be delivered with no fuss, international taxes, or costs to the receiver.
Your order will be promptly sent to your nominated address anywhere in the world where there is a first-class valuables shipping network. All Australian shipments will be by Express Post and a signature will be required on receipt by a person over 18 years.
- OVERSEAS 2 OPTIONS
- 1. Lust Pearls will ship to your chosen destination via secure carrier nominated by Lust Pearls. The purchaser will be responsible for paying taxes and duties, at the destination entry point.
- Lust Pearls will deduct 10% Australian Government GST from the website sale price. Please refer to Terms and Conditions of Sale
- Delivery Costs and Duties.
- 2. Luxury Service – Lust Pearls will organise to ship your Lust Pearls jewellery, perfectly presented, to a specified receiver. Lust Pearls will obtain quotes for duties, taxes and fees that will be required to be paid for entry into the country of destination. Lust Pearls will consult with you throughout this process to ensure that the receiver doesn’t incur any of these charges.
- Lust Pearls will deduct 10% Australian Government GST from the website sale price. Please refer to Terms and Conditions of Sale Delivery Costs and Duties.
- Our experienced staff will handle this entire process, and liaise closely with you throughout the transaction so that you can relax and enjoy your shopping experience with us.
- We Guarantee to keep in contact with you and return your calls or emails promptly.
- We Guarantee any valuation done by Lust Pearls is from an independent source to ensure the value of your investment. You have peace of mind that the value of your piece of jewellery has not been inflated in any way.
As you can see, one of the strengths of what we do is based on working in your best interests. And therein lays the secret of our success... our mission is to ensure your Lust Pearls jewellery is elegant, eye catching and enchanting every time you wear it.
See? Simple and Easy… stress free. You’ll have confidence knowing you have finally found a great way to buy you and your loved ones the perfect gifts so you can “Remember Life’s Special Occasions.”
With our 7 point guarantee you have complete peace of mind…